FAQs

How much does therapy cost?

The fee depends on each therapist. Please check their individual profiles to determine cost. Sessions are 50 minutes long and can be scheduled either weekly or bi-weekly. It is the same fee for individual or couples therapy.

Do you accept insurance?

We do not accept insurance. However, we can provide you with a monthly superbill to submit to your insurance company for possible reimbursement. Feel free to check your out-of-network mental health coverage directly with your insurance. We can also provide you with a document that includes a list of questions that you can ask them.

How many sessions do I need?

We typically work with clients for several sessions (several months), although some clients have decided to work with us for a year or longer. It is completely up to you how committed you are to your therapeutic process and how in-depth you will like it to be. You have complete control over this decision.

How do I know if we are a good fit?

We offer a free 15-minute phone consultation so that you can get to know us and see if we can offer what you are looking for. If we are not a good fit, we can definitely provide you with the contact information of other professionals or community resources. 

What is the availability? 

We offer therapy services from Monday to Friday, between the hours of 8:00am to 7:00pm. For specific times, visit your therapist profile and contact them.

Can I go in person to the office to schedule an appointment?

Appointments are made via phone call. We do not meet in person with clients.

What form of payment do you accept?

For in-person therapy we accept cash and debit/credit/HSA cards. For virtual therapy, debit/credit/HSA cards.

What is your cancelation policy?

A 24-hour notice is required to cancel or change an appointment. In the event of a missed appointment or a same day cancellation, you will be charged the full session fee.